Free Shipping

Shipping Information

Free Ground Shipping Included Standard

We offer Free Ground Shipping to one (1) location within the US48 on all advertised prices. We will utilize FedEx or UPS ground service at our discretion; bulk palletized orders (dock required) may utilize an alternate carrier.

Destination must be within contiguous US48 States

  • FedEx or UPS Ground Service 
  • Bulk palletized orders may utilize an alternative carrier
  • A loading dock is REQUIRED for bulk palletized order

Customers in Alaska, Hawaii & Puerto Rico

We trust the United States Postal Service for shipping to our clients in Alaska, Hawaii and Puerto Rico. While foregoing tracking convenience, this is a reliable and affordable calendar shipping option. Delivery time is typically within 1-2 weeks, however, it can sometimes take longer, especially during holiday periods when mail volume is heavier. Please select the USPS Priority Mail shipping option during checkout and we will contact you if it cannot be offered for free (not guaranteed).

Customers in Canada

We utilize FedEx International Canada Standard ground service for shipping to our clients in Canada. After you have selected your product(s) of interest and the required quantity, please contact us. We will discuss your direct ordering options and supply you with a custom price estimate with shipping included (please note, all duties and taxes are customer's responsibility).

Outside the United States & Canada

We appreciate your interest in our custom printing promotional products, but we are not able to accept orders from outside the United States and Canada at this time.  

Express Shipping Options

For premium FedEx and/or UPS delivery options, please contact us for pricing and delivery timeframes. Due to the size and weight of many orders, next-day or 2-day express shipping is typically cost prohibitive. A rule of thumb is to assume about 60% of product cost for 2-day express service, with next day shipping costs often surpassing the order cost. While this varies, it can be a helpful guide. Please contact our office directly for a custom price estimate including express shipping.          

Exceptions To Free Shipping Offer

While nearly all orders ship for free, occasional circumstances will arise that will require us to place an order on hold while a custom price quote is prepared and provided for review and approval. Here are possible exception examples:

  • Destination is outside the contiguous US48 States
  • No loading dock available for bulk palletized order
  • Reshipments due to initial non-delivery
  • Human pricing error

It is our goal to always offer simple, all-inclusive pricing and then to honor it without surprising additional costs. We will NEVER charge our clients unauthorized or undisclosed shipping and/or setup fees.